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You must additionally ensure the following:
Your terms and conditions plainly state that you have the right to withdraw. This opportunity to depart gets explicitly disclosed to consumers during the promotion registration procedure and on the consumer’s account page (or equivalent).
It does not preclude an operator from deducting any fee charged to consumers for processing that withdrawal, or if a consumer wishes to withdraw less than their entire deposit balance, from reasonably limiting the size or number of separate transactions a consumer can make. In such cases, it will be a fair and transparent contractual clause to which the consumer has agreed.
Any charge must not be more than a fair estimate of the costs borne directly by an operator in connection with the processing of that withdrawal.
You can ensure that:
The consumer gets offered the deposit balance and (if appropriate) the bonus balance separately. Promotional game restrictions and wagering requirements (if applicable) do not apply to games played by a consumer using their deposit balance unless the game mechanics automatically prevent a consumer from making a bet in contravention of the promotional game restrictions. The Promotion’s play limits and wagering requirements (if any) will not apply to games played by a consumer using their deposit balance unless the game mechanics automatically prevent a consumer from making a bet in violation of the Promotion’s game restrictions.
What you must do is:
Even if a bonus is pending or active on the account, operators must enable players to withdraw money from their deposit sum. We understand that numerous modest withdrawals can be costly for a list of non UKGC casinos by www.nonukcasinos.uk. Thus, merchants are not to collect a processing charge for the transactions. It should be known to players before they deposit. Any withdrawal charge must not exceed the cost of direct processing. Operators must follow general legal requirements. The deposit balance and bonus balance should always get stated individually and conspicuously.
Balances and bonus jackpots do not need to be presented in the game view if they are on the account home page. When a player deposits balances, promotional play limits and wagering requirements should not apply. When a player plays with their deposit balance, operators can only implement gaming limits if they have software that stops the player from breaking them. If there is a maximum bet limit, for example, the player should not be able to exceed it when playing with their deposit balance.